LEGAL & TRUST CENTRE
Clear rules for buyers, makers and the marketplace
Current policy versions, company details, privacy controls and routes for reports or appeals.
Effective 30 July 2026 · v0.9.14 pre-launch foundationRegistered company
- Legal name
- EMEN ECOMMERCE MANAGEMENT LTD
- Company number
- 15300650
- Registered office
- 12 London Road, Morden, England, SM4 5BQ
- Company type
- Private limited company
- Incorporated
- 21 November 2023
POLICY LIBRARY
Marketplace policies
The rules for using EmenCraft accounts, marketplace services and content.
Version 2026-07-30 →Buyer TermsOrdering, delivery, consumer rights and buyer responsibilities.
Version 2026-07-30 →Seller AgreementVerification, handmade standards, product compliance, orders and tax records.
Version 2026-07-30 →Privacy NoticeHow EmenCraft uses, shares, protects and retains personal data.
Version 2026-07-30 →Cookie PolicyNecessary cookies, optional technologies and preference controls.
Version 2026-07-30 →Returns, Cancellations & RefundsThe operational workflow for order problems and mandatory consumer rights.
Version 2026-07-30 →Handmade & Authenticity PolicyWhat may be called handmade and how production partners must be disclosed.
Version 2026-07-30 →Prohibited Items PolicyProducts and conduct that cannot be offered through EmenCraft.
Version 2026-07-30 →Purchase ProtectionEligibility and review rules for unresolved qualifying order problems.
Version 2026-07-30 →Intellectual Property Notice & ActionHow rights holders report content and how affected users can respond.
Version 2026-07-30 →Need to report something?
Report illegal or prohibited content, submit an intellectual-property notice, or appeal a moderation decision.
Pre-launch review status
These operational policies and workflows are implemented for testing and launch preparation. They do not activate real payments. A marketplace/e-commerce lawyer and accountant review remains a separate post-launch governance task, as agreed.